Terms & Conditions

Last updated: October 2025

 

 

1. Company Information

 

 

East Anglia Automotive

Lowestoft, Suffolk, NR33 9QS

Phone: 07513 212466

Email: sales@eastanglianautomotive.co.uk

 

 

2. Vehicle Sales

 

 

All vehicles are supplied with a valid MOT and prepared to a high standard prior to sale.

 

  • A non-refundable deposit may be required to reserve a vehicle.

  • Full payment must be received before collection or delivery.

  • We may withdraw or amend any vehicle or price without notice.

  • Mileage is correct to the best of our knowledge at advertisement and may rise slightly due to movement/test drives.

 

 

 

3. Warranties and Guarantees

 

 

Minimum 3-month national parts & labour warranty unless stated otherwise.

Extended warranties (12/24/36 months) available at extra cost.

Excludes wear items/consumables and damage from neglect or misuse.

 

 

4. Returns and Cancellations

 

 

Report faults within the warranty period to us before any repair work.

Refunds/returns are not accepted after collection except as required by the Consumer Rights Act 2015.

Remote purchases may have additional rights under the Consumer Contracts Regulations 2013.

 

 

5. Test Drives and Inspections

 

 

Customers are encouraged to inspect and test-drive. Proceeding with purchase confirms you’re satisfied with condition and suitability.

 

 

6. Finance and Payment

 

 

Finance may be available via approved third-party lenders; subject to status and lender terms.

All prices include VAT where applicable.

 

 

7. Accuracy of Information

 

 

We strive for accuracy but errors/omissions may occur. We are not liable for losses arising from website inaccuracies.

 

 

8. Liability

 

 

We are not liable for indirect/incidental/consequential losses from the sale/use of any vehicle. Your statutory rights remain unaffected.

 

 

9. Privacy and Data Protection

 

 

Personal data is handled per our Privacy Policy and UK GDPR.

 

 

10. Governing Law

 

 

These terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of its courts.

 

 

11. Contact Us

 

 

Phone: 07513 212466

Email: sales@eastanglianautomotive.co.uk

Address: East Anglia Automotive, Lowestoft, Suffolk, NR33 9QS